We want you to enjoy your new whirlpool bath and really make the most of it! However, we’re aware that issues and difficulties could arise when during installation and/or use so check out the help and support given on this page to assist any problem you may have.


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Setting up your new Whirlpool

Watch our ‘How to Guide’ to assist you in setting up your brand new whirlpool from Tecaz, with demonstrations on opening your pump box, fitting your whirlpool light (if applicable), fitting your whirlpool pump and testing it to ensure it all works correctly.

At Tecaz, our whirlpool team take great care and effort building your whirlpool by using only the best suppliers for our materials and making sure your whirlpool undergoes a thorough 24 hour testing period.

So… all you need to do is sit back, relax and enjoy your brand new whirlpool!


If you do not find the answer you need below, please do not hesitate to get in touch using our contact form.

A: 13amp fused spur

A: Alter the control next to the on/off switch. If that doesn’t solve the issue, turn the inside nozzle on the large jet

A: This is for an additional light (not included). It does not require to be plugged into anything for your whirlpool to work

A: No – we recommend you to build a wooden support with 2×2 wood and carpet (to minimise the vibration noise)

A: We would recommend at least once a month with a sterilising fluid

A: Our whirlpool baths can take up to 14 days to make. Each bath is built, tested and checked before we dispatch them to the customer.